understanding crm systems

CUSTOMER RELATIONSHIP MODULE

So you have your record of your customers but what do you do with this?

In this module we work on how to best utilise your customer base. We will show you

  • entry level customer relationship management systems and how to use them

  • how to up-sell to existing customers using your existing data

  • how to create automated mailing lists

  • when to contact your customers

  • GDPR and legal stuff and how it applies to you